Privacy Policy
Last Updated: January 13, 2026
INTRODUCTION
Low Price Auto Glass ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
INFORMATION WE COLLECT
Personal Information You Provide to Us:
We may collect personal information that you voluntarily provide to us when you:
- •Request a quote or service through our website
- •Call, email, or text us
- •Visit our physical location
- •Interact with us in any other way
Information we may collect includes:
Automatically Collected Information:
When you visit our website, certain information may be automatically collected:
HOW WE USE YOUR INFORMATION
Provide Services:
- •Process your quote requests
- •Schedule appointments
- •Communicate about your service
- •Answer your questions
- •Provide customer support
Business Operations:
- •Process payments
- •Send invoices and receipts
- •Maintain records
- •Comply with legal obligations
Marketing & Communications:
- •Send service reminders (with your consent)
- •Notify you of promotions or special offers (you can opt-out anytime)
- •Request reviews or feedback
Website Improvement:
- •Analyze website traffic and usage
- •Improve user experience
- •Optimize our website content
- •Understand customer needs
THIRD-PARTY SERVICES
We may use third-party services that collect, monitor, and analyze information:
Google Analytics:
We use Google Analytics to understand how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Google Privacy Policy
Google Maps:
We use Google Maps API to display our location and provide directions. Google Maps Privacy Policy
Payment Processors:
We use secure third-party payment processors to handle credit card transactions. We do not store your complete credit card information on our servers.
Email Services:
We use email services to communicate with you. These providers have access to your email address and message content only as necessary to provide their services.
COOKIES AND TRACKING TECHNOLOGIES
What are Cookies?
Cookies are small data files placed on your device when you visit a website. We use cookies to:
- •Remember your preferences
- •Analyze website traffic
- •Improve user experience
- •Track website performance
Types of Cookies We Use:
- Essential Cookies:Necessary for website functionality
- Analytics Cookies:Help us understand how visitors use our site
- Marketing Cookies:Used to deliver relevant content (if applicable)
Managing Cookies:
You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of our website.
DATA SECURITY
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security Measures Include:
- •Secure servers with SSL encryption
- •Limited access to personal information
- •Regular security updates
- •Secure payment processing
- •Employee training on data protection
However, please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
California Residents (CCPA Rights):
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
- •Right to know what personal information we collect, use, disclose, and sell
- •Right to request deletion of your personal information
- •Right to opt-out of the sale of personal information (we do not sell personal information)
- •Right to non-discrimination for exercising your CCPA rights
European Union Residents (GDPR Rights):
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):
- •Right of access - Request a copy of your personal data
- •Right to rectification - Request correction of inaccurate data
- •Right to erasure ("right to be forgotten") - Request deletion of your data
- •Right to restrict processing - Request limitation of how we use your data
- •Right to data portability - Request transfer of your data to another service
- •Right to object - Object to processing of your personal data
- •Right to withdraw consent - Withdraw consent where processing is based on consent
- •Right to lodge a complaint - File a complaint with your local data protection authority
All Users:
- •Request access to your personal information
- •Request correction of inaccurate information
- •Request deletion of your information (subject to legal obligations)
- •Opt-out of marketing communications
DATA RETENTION
We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.
Retention Periods:
- Customer service records:As long as necessary for business purposes and legal compliance
- Marketing communications:Until you opt-out or unsubscribe
- Website analytics:Typically 26 months (Google Analytics default)
- Financial records:As required by tax and accounting regulations
CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
DO NOT TRACK SIGNALS
Some web browsers have a "Do Not Track" feature. Currently, we do not respond to Do Not Track signals because there is no standard for how they should be interpreted.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
CONTACT US
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Low Price Auto Glass
8451 San Leandro St, Ste 1
Oakland, California 94621
For Privacy-Specific Inquiries:
Email: oaklandautoglass1@gmail.com (Subject: Privacy Inquiry)